You want to provide the best possible customer experience while keeping costs low, so it may feel like inspection services are an unnecessary expense that gets in the way of that goal. Though inspection services will add a new line item to your budget, they are often a method to decrease costs, protect the quality of your brand and ensure better customer experiences all at once. Here’s how:
Quality Assurance Services Available
Our team offers a variety of inspection and quality assurance services to tailor to the needs of your customers as well as your business:
Having your wares inspected before a bulk shipment of product is sent to your clients is a great way to ensure they’re in good working condition before a faulty product creates a negative client experience.
If you’re an ecommerce business sending products direct to consumers, the quality of the packaging can be just as important as the quality of the products inside. Our fulfillment team offers inspections of these deliveries once they’re picked and packed to ensure the packaging can handle the stress of a last-mile logistics journey.
Contract Quality Representation Services
Have you experienced inconsistent quality that takes time away from your primary business objectives? Our team can provide a quality liaison to help maintain quality standards by representing your business with your partners while providing daily updates to keep your team on track for success.
Advantages of Warehouse Quality Control Inspections
More Consistent Quality
Okay, this one should be a no-brainer, right? But it’s possible you might be hesitant because your stock is checked for quality assurance while being manufactured. The truth is that your product goes through a wide variety of stressors and potential pitfalls between the manufacturer and their destination. An in-warehouse quality inspection reduces that impact before it damages client relations.
Reduce Turnaround Time
If your product is faulty, getting it corrected or replaced in the warehouse before it reaches customers means reducing redistribution by one step to save both time and money.
Decrease Replacement Costs
For many products, it becomes significantly more difficult to make repairs and sell once it has reached a customer’s home. Catching repairs during a quality control inspection gives your business the opportunity to repair without the consideration of additional wear and tear and eliminates costs for return and replacement shipping.
Improve Customer Experience
Save on the hassle of a bad customer experience, and reduce the need to salvage a customer relationship by heading them off before they become an issue.
Our quality inspection service provides another line of defense for the quality of your brand due to the logistics journey putting extra stress on your product. We’re here to make sure that your stock is being handled properly and you’re receiving the results you need to keep your customers for life. That way, you can have peace of mind to focus on your goals while we do the heavy lifting.